Originally from the coastal city of Corpus Christi, I decided to pursue an education at the University of
Texas at Austin after graduating high school in the top 10% of my class. I enrolled at UT with a focus in
Advertisement, but eventually switched my focus to Radio-Television-Film. After receiving my Bachelor of
Science in Radio-Television-Film in 2018, I enrolled in UT's Full Stack Web Development Bootcamp in 2020.
My higher education led me to discover an interest in telecommunications and computer science, by learning
the history, as well as the modern impact on society and our daily lives. I leveraged this newfound insight
by entering Austin's ever expanding tech industry as a Technical Support Representative for BigCommerce, a
leading E-Commerce company.
Currently, I spend my career troubleshooting storefronts from small business to enterprise level. I love to
assist my clients and colleagues in understanding and achieving the fullest potential of our product. I
spend my time analyzing error reports, assisting with front-end design, database management, as well as
installing countless integrations in order to find the best E-Commerce solutions for every business.
Smith's X-treme Cleaners sells multi-purpose cleaning products, specializing in the treatment of boats. New
to the world of E-Commerce, they were eager to hit the ground running, so I gave a complete overhaul of
their freshly created shop.
Design work included updating color schemes to reflect their brand, creating new web pages, and removing
product backgrounds. I also improved their SEO with image tags, page keywords, and relevent links to social
media. I improved conversions by adding a product slideshow, reviews, and newsletter.
Red Bag is a functional E-Commerce application built from extensive collaboration between myself and a
couple classmates at UT's Full Stack Web Development bootcamp. The app allows users to create accounts, post
products for sale, and
provide reviews for sellers. Red Bag was built with Node.js and utilizes a MySQL
database.
Dependencies included: Dotenv, Express, Google Cloud Storage, Handlebars, Multer, MySQL2,
Nodemon, SCSS, and Sequelize.
Troubleshot storefronts from small business to enterprise level.
Analyzed error reports and performed testing accordingly.
Documented cases, bugs, and account information to support the overall product reception.
Roppolo's Pizzeria Assistant Manager
Aug 2019 - Aug 2020
Served customers in a fast-paced, late-night restaurant
Organized the front of house by executing detailed opening and closing duties
Provided feedback to owners and managers in a newly established storefront
The Health Center Assistant Cultivator
Oct 2018 - Jul 2019
Accurately produced quality yield for retail and wholesale
Gained first-hand industry experience in a large scale company & cultivation center
Followed industry & company code inside and outside the workplace
Beto for Texas Campaign Volunteer
Sep 2017 - Mar 2018
Volunteered under Austin Field Director, coordinating voters, events & fundraisers
Accompanied Campaign Managers and Congressman O’Rourke at political rallies
Represented a wide-reaching, open-minded grassroots campaign
Favor Delivery Runner
Jul 2017 - Jan 2018
Ensured timely deliveries across the Austin area
Received a five-star review rating through quality customer care
Attributed to an Austin-based business using Favor’s mobile delivery network
